PRIVACY STATEMENT
Digital Face Ltd consider protection of your privacy to be of utmost importance and are committed to providing you with a personalised service that meets your requirements in a way that safeguards your privacy. This policy explains how we may collect information about you and then uses it in order to satisfy your particular requirements. It also outlines some of the security measures that we take in order to protect your privacy and gives certain assurances on things that we will not do.
Upon collecting information from you, for example when you e-mail a request to us, your personal information will never be disclosed to other companies without your express permission and even then, only for a specific service reason and not for any marketing purpose.
Some of the personal information we hold about you may be sensitive personal data within the meaning of the Data Protection Act 1998. We will not use sensitive personal data about you other than for the specific purpose for which you provide it.
Collection of any information
We may collect personal information about you from a number of sources, including:
- When you agree to, in which case this may include your contact details, date of birth, address and your reason for the enquiry.
- When you contact us with an enquiry or in response to a communication from us, in which case this may tell us something about your preferences;
- From publicly available sources, such as the electoral register.
Use of this information
We will use personal information about you for a number of purposes, including:
- To help to identify you when you telephone us to make an enquiry
- For example, by asking you for your date of birth or telephone number so that we can avoid disclosing information to a person who is not authorised by you to receive it;
- To write to you (including electronic mail) or to telephone you (including SMS) with information about other services or products either from us or from our carefully selected partners only that you have asked about. We and our partners will not use your information in this way if you have not consented;
- To help us to administer accounts, services and products which we offer;
- To help detect fraud or loss of Information.
You should be assured that we would not contact you at all unless we have received agreement from you first. Third party security standards may be different to those of Digital Face Ltd however; they will be of a standard acceptable to Digital Face Ltd.
In some circumstances, we may do certain credit checks with licensed credit reference agencies when you apply to take a service or product. If this is applicable then it will be stated in our terms and conditions of business.
Disclosure of information
Digital Face Ltd does not sell mailing lists to third parties for their marketing purposes. Where we have told you in advance, we may disclose certain information to third parties such as a service provider you have asked about for purposes solely connected with the provision of our service via their infrastructure. Where required or permitted by law, information may be provided to others, such as the Police or the Inland Revenue.
Protection of information
We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example to check your identity when you telephone us, encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.
The Internet-WWW
We use "cookies" to monitor site user traffic patterns and site usage. This helps us to understand how our customers and potential customers use our website so that we can develop and improve the design, layout and functionality of the sites. A cookie is a piece of information that is stored on your computer's hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options to you based upon the stored information about your last visit. You can normally alter the settings of your browser to prevent acceptance of cookies.
Further information
If you would like any further information or have any comments on our Privacy Policy then please write to us or send us an email. We may amend this policy from time to time, in which case the amended version will be published on our website. This policy applies to personal information held about individuals, companies and other organisations.
Third Party Sites:
Digital Face Ltd website may contain links to other websites. Such links are provided solely as a convenience for you. We are not responsible for the security practices of such websites. In addition, in cases where you authorise Digital Face Ltd to access your information, Digital Face Ltd is not responsible for the personal information that you have provided to third parties or for the security policy and actions of the third parties.
